Terms of Service

Last Updated: May 23, 2025

1. Introduction

Welcome to Servin AI ("Service"), a product of Servin AI Ltd. ("Company", "we", "us", or "our"), a company registered under the laws of the State of Israel. These Terms of Service ("Terms") govern your access to and use of the Servin AI platform and services.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Definitions

"Service" refers to the Servin AI platform, website, and all related applications and services.

"User" refers to individuals who access or use the Service.

"Content" refers to all information and data submitted, posted, or otherwise made available through the Service.

3. Use of Service

Our Service provides AI-powered assistance for handling customer service interactions, disputes, and communications with businesses, vendors, and government entities.

You may use our Service only as permitted by law, including applicable Israeli laws and regulations. Your use of the Service is also subject to any other agreements you may have with Servin AI.

4. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password used to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.

5. Content and User Submissions

Our Service allows you to submit, store, and share content. You retain all rights to your content, but grant us a license to use, modify, and display it for the purpose of providing and improving the Service.

You are solely responsible for the content you submit. You represent and warrant that you have all necessary rights to submit such content and that it does not violate any laws or third-party rights.

6. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Servin AI and its licensors. The Service is protected by copyright, trademark, and other laws of both Israel and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Servin AI.

7. Limitation of Liability

In no event shall Servin AI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service;
• Any conduct or content of any third party on the Service;
• Any content obtained from the Service; and
• Unauthorized access, use or alteration of your transmissions or content.

This limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction, including Israeli law.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Israel, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

9. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the competent courts of Tel Aviv-Yafo, Israel.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Servin AI Ltd.
Email: legal@servinai.com
Address: Tel Aviv, Israel